Support

Need help with Dead Last? Email the support address below. Include your device model, operating system or browser version, app version, game mode, and what happened.

EMAIL DEAD LAST SUPPORT

Do not post passwords, authentication tokens, private card information, or other sensitive personal information.

For browser room setup, readiness and connection problems, follow the playing with friends guide. New to the game? Start with the beginner walkthrough.

Reconnect to a game

Open Dead Last using the same player account. The server's current match state is authoritative and the app will restore an eligible active table.

Delete your Dead Last account

Leave any active table, then open Profile → Delete Account. Confirming permanently removes your account and associated player data as described in the Privacy Policy.

If you cannot access the app, email gainsailtd@gmail.com with the subject Dead Last Account Deletion. Include your player display name, your device platform and approximate last game date. We may ask for additional information to verify ownership before deleting an anonymous account. Do not send passwords or authentication tokens.

Deletion removes your Firebase Authentication account, profile, online statistics, private card views, online presence, matchmaking reservation and personal match history. Finished matches retain a de-identified player reference labelled “Deleted Player” to preserve other players’ results. These de-identified records do not have a fixed expiry. Service logs and any optional analytics or crash reports follow the retention practices in the Privacy Policy.

Report an inappropriate player name

Open a support request with the approximate time, game mode and displayed name. Do not include authentication details.

Service status

If online play is unavailable, offline games against bots remain playable. Retry online play after checking your connection.